What to do
- 01
Confirm the person chose the same sign-in provider and account they originally used for Ūna: Apple, Google, or Microsoft.
- 02
Keep Ūna open for a moment.
- 03
Check whether another signed-in device can still open Ūna.
- 04
If yes, use that trusted device to approve the new phone.
- 05
If another adult still has access, ask them to send a fresh invite.